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First Appointment: Please arrive 15 minutes early, so that we can get you registered and copy your insurance cards. Bring all of the paper work that we mailed you completed. If you are transferring from another office please have them send us your records. Parents and/or guardians must attend the first appointment with their minor child, some of our therapists/psychiatrists prefer that the parents and/or guardians attend the first appointment alone, if you are not sure about your appointment please call our business office.
Appointments: Appointments are usually scheduled for 45 minutes. The Business office hours are Monday thru Friday 9:00a.m. to 5:00p.m. We offer appointments Monday thru Saturday 8:00 a.m. to 8:00p.m. You will need to check with your specific provider to find out their hours. Please check in at the window when you arrive for your appointment, if it is after business office hours please have a seat and your provider will be with you. Parents and/or guardians must attend the first appointment with their minor child, some of our therapists/psychiatrists prefer that the parents and/or guardians attend the first appointment alone, if you are not sure about your appointment please call our business office. Patients are generally seen weekly or more/less frequently as acuity dictates and you and your therapist agree. You may discontinue treatment at any time, but please discuss any decisions with your therapist. In the event of an emergency, your psychiatrist or therapist may be reached by pager at 440-460-0140. If you are unable to reach your psychiatrist or therapist and it is an emergency, you may call your primary care physician or 911. When calling our office your call will be answered by our “phone mail” system. Please listen to the menu options and make your selection. All of our therapists/psychiatrists have confidential “phone mail” for times when they are with patients or out of the office. Please leave your name, phone number and a time that you will be available at that number. Please do not leave billing questions on your therapist/psychiatrists phone mail, the business office handles all billing issues. If you need to schedule or cancel an appointment please call the business office or leave a message on your therapist’s phone mail.
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Send mail to
jmorris@fbhsllc.com with
questions or comments about this web site.
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