Please bring your insurance cards to your first appointment, and keep our office updated any time you receive a new card, change your address, or have a name change.

It is your responsibility to familiarize yourself with your insurance benefit.

Most insurance companies will not authorize marital counseling, but will authorize family counseling.

IF YOU DO NOT GET PRIOR AUTHORIZATION YOU WILL BE RESPONSIBLE FOR THE VISIT.

Mental health benefits are different from your medical benefits and it’s is important that you understand what your benefits cover. Many insurance companies require the patient or guardian to obtain pre-certification for the first visit, and will not allow our office to obtain this for you. Please ask your insurance Company the following questions and bring the information with you to your first appointment.

1.        Do I have a deductible?

2.        Do I have a maximum number of sessions?

3.        Do I have a co-pay or co-insurance?

4.        Do I need pre-certification?

5.        Is the billing address the same as on my card?

     If your insurance requires pre-certification, please bring the authorization number that they give you to your first appointment. Authorization will go under your provider’s name, their supervisor or Family Behavioral Health Services. If the insurance is having a hard time locating the provider, please call our business office so that we can help determine if they are on the plan.

Medicare – You do not need to call Medicare they will pay a portion of the allowed charges and you or your secondary insurance will be responsible for the portion that Medicare sets as patient responsibility.

Medicaid/Caresource/Wellcare – You do not need to call Medicaid, our office accepts Medicaid and Caresource.